Terms of Service
The agreement
These Terms of Service govern your use of Kwota. By creating an account, accepting an invitation, or using the service, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind that company, and “you” means the company.
The short version. Pay for what you use. Do not abuse the service. Your data stays yours and you can take it with you. We are an early product and we will not promise guarantees we cannot keep.
Definitions
- Service — the Kwota application, website, and related features.
- Organization — the account your users belong to.
- Admin — a user with the admin role, who controls the organization’s settings, membership, and subscription.
- Your Data — everything you or your users put into Kwota, or that Kwota imports from a system you connect.
Accounts and organizations
You must give accurate information and keep it current. You are responsible for everything that happens under your account and for keeping your credentials secure. Tell us promptly at security@usekwota.com if you suspect unauthorised access.
Admin authority
Admins can invite and deactivate users, set quotas and commission plans, close quarters, view all data in the organization, and manage billing. Actions taken by an admin bind the whole organization.
Invited users
If you were invited by an employer, you accept these terms for your own use, but your employer controls the organization’s data. Your sales and compensation records within Kwota belong to their account, not to you personally.
One person, one account. Do not share logins.
Plans, trials, and payment
Free trial
New organizations get 30 days free, no card required. At the end of the trial, access is limited until you subscribe. Your data is retained per the deletion schedule below.
Pricing
| Plan | Price | Billing |
|---|---|---|
| Solo | $19 per month | Flat, one user |
| Team | $25 per user per month | By seat count on the subscription |
Seats
Team subscriptions are billed on the number of seats on your subscription. If your active users exceed your paid seats, we will contact you to true up. We may require the subscription be brought in line before further invitations are accepted.
Renewal, cancellation, refunds
- Subscriptions renew automatically each period until cancelled.
- Cancel any time from Settings. Access continues to the end of the period you have paid for.
- We do not refund partial periods. If something has genuinely gone wrong, email us and we will make it right.
- Failed payments are retried and you will be emailed. Access may be suspended while an account is past due.
Taxes and price changes
Prices exclude sales tax, VAT, and similar, which we add where required. We may change prices with at least 30 days’ notice to existing customers by email; changes take effect at your next renewal, and you may cancel before then.
Your data and ours
Your Data belongs to you. We claim no ownership over it. You grant us only the licence needed to host, process, transmit, back up, and display it in order to run the Service for you.
- We will not sell it, or use it to train machine learning models.
- We will not disclose it to third parties except the sub-processors listed in our Privacy Policy, or where legally compelled.
- You can export it or request deletion at any time.
- We may use aggregated, de-identified statistics that cannot identify you or your organization to improve and describe the Service.
Our intellectual property
Kwota — the software, design, and brand — remains ours. These terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, and nothing more. Do not copy, reverse engineer, or create derivative works from it.
Feedback
If you send us suggestions, we may use them freely and without obligation. We will not claim any rights in your underlying business information as a result.
Acceptable use
Do not:
- Break the law, or use Kwota to help someone else do so.
- Upload data you have no right to hold, or that you are contractually barred from exporting from another system.
- Attempt to access another organization’s data, or probe, scan, or test the security of the Service.
- Reverse engineer, decompile, or attempt to extract source code.
- Resell, sublicense, or provide the Service to third parties without our agreement.
- Send automated traffic that degrades the Service for others.
- Upload malware, or content that is unlawful, harassing, or infringing.
Suspension
We may suspend an account immediately where there is a security risk, a legal requirement, non-payment, or a clear breach of this section. Except in urgent cases we will contact you first, and we will always explain why where we are permitted to.
Third-party services
Kwota connects to services we do not control. Salesforce sync is read-only: we retrieve opportunities owned by the connecting user and never write back.
By connecting Salesforce you confirm you are permitted to do so under your agreement with Salesforce and your employer’s policies. Your use of Salesforce and Stripe remains governed by their own terms. We are not responsible for their availability, changes to their platforms, or their handling of your data once it is in their systems.
Availability and changes
We work to keep Kwota available and will give advance notice of planned maintenance where we reasonably can.
No uptime guarantee. Kwota does not currently offer a contractual service level agreement. If your business requires one, contact us before subscribing and we will tell you honestly whether we can commit to it.
We may add, change, or remove features. If we remove something you rely on materially, we will give at least 30 days’ notice to account admins.
Accuracy of calculations
Kwota is a tracking and forecasting tool, not a system of record for payroll. It calculates commission and attainment from the plans and figures you supply. Verify all figures against your own records before paying anyone. We are not liable for compensation disputes, underpayments, overpayments, or employment claims arising from data entered into, or calculations produced by, Kwota.
Forecast figures are estimates based on judgements your team makes. They are not predictions we stand behind.
Confidentiality
Each of us may learn confidential information about the other. Both of us agree to protect it with at least reasonable care, use it only to perform under these terms, and not disclose it except to people who need it and are bound by similar obligations. This does not apply to information that is public, already known, independently developed, or lawfully received from someone else. Disclosure compelled by law is permitted, with notice to the other party where lawful.
Termination
You may close your account at any time. We may terminate for material breach that is not cured within 15 days of notice, or immediately for the reasons listed under Suspension.
On termination: your right to use the Service ends; you should export anything you want to keep; we retain Your Data for 30 days and then delete it, except records we must retain by law. Any fees already accrued remain payable.
Sections covering your data ownership, our intellectual property, confidentiality, disclaimers, liability, and governing law survive termination.
Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or secure against every threat, or that forecasts or commission calculations will be accurate.
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
Limitation of liability
To the fullest extent permitted by law:
- Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised such damages were possible.
- Our total aggregate liability for all claims relating to the Service is limited to the greater of $100 or the amount you paid us in the 12 months before the event giving rise to the claim.
These limits do not apply to either party’s liability for fraud, wilful misconduct, death or personal injury caused by negligence, or anything else that cannot be limited by law.
Indemnification
You will defend and indemnify us against third-party claims arising from Your Data, your breach of these terms, or your violation of law or the rights of others — including claims by your own personnel relating to compensation calculated using Kwota.
We will defend and indemnify you against third-party claims that the Service, used as permitted, infringes their intellectual property, and pay damages finally awarded. This does not apply where the claim arises from Your Data, from combining Kwota with something we did not supply, or from use in breach of these terms.
The party seeking indemnity must give prompt notice, let the other control the defence, and cooperate reasonably.
Governing law and disputes
These terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in Oakland County, Michigan, and both parties consent to that jurisdiction.
Before filing anything, email legal@usekwota.com and give us 30 days to resolve it. Most problems are a conversation, not a lawsuit.
Nothing here removes any statutory right you have as a consumer in your own jurisdiction.
General
Changes to these terms
We may update these terms. For material changes we will email account admins at least 30 days before they take effect. Continuing to use Kwota after that means you accept them.
Assignment
You may not assign these terms without our written consent. We may assign them to a successor in a merger, acquisition, or sale of assets, on notice to you.
Force majeure
Neither party is liable for delays caused by events beyond reasonable control, including outages at infrastructure providers, natural disasters, or acts of government.
Export and sanctions
You confirm you are not located in, or acting on behalf of anyone in, a country or entity subject to United States sanctions or export restrictions.
Notices
We send notices to the email on your account; keep it current. Send notices to us at legal@usekwota.com.
Entire agreement and severability
These terms and the Privacy Policy are the whole agreement between us regarding the Service and replace anything said before. If any provision is held unenforceable, the rest remains in force. Not enforcing a right once does not waive it.